All shower heads are shipped FREE FedEx Ground. This is our only shipping option available at this time. We sometimes ship using other carriers but primarily use FedEx Ground.

How to track your package:

Once we receive your order and confirm it we will then prepare the shower head for shipment. Once we ship the product we will enter the tracking number into our system.


You will receive an email like:

You must *login to our system located at http://www.showercomfort.com on the left side of the web site. Once you log in and go to your order history you can see the status of your order. Our system is real time so when we ship it your tracking number appears immediately!

All orders are processed same day on most occasions if order is placed before 10AM CST. If for some reason one of our shower heads are not in stock your order status will reflect that. Very rarely are we out of stock.

PLEASE NOTE THE FOLLOWING:

 It is always best to use a physical address for shipment when possible to avoid any delays in shipment.

If your delivery address differs from your billing address we must manually confirm your order before shipment. This can sometimes delay shipment. Make sure the phone number you use when ordering is a valid so if we need to manually verify the order it will not hold up your shipment.

Return Policy:

If you decide to return any shower head please make sure it has not been used and all parts are inside the returned box. There is a 15% restocking fee on all returned shower heads. We will inspect the return to verify all original parts are in the returned box. It is your responsibility to ship it back to us and we recommend getting insurance/tracking in case it is lost or damaged during shipment.

Please email info at showercomfort.com and include your order number for the address to ship any returns to.

*Customer must create an account at time of purchase in order to track packages.